Customer Testimonials

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DealerRater Sep 29, 2022

Easy to schedule appointments, service writer very knowledgeable and helpful in determining needed services. My next GMC will be purchased at Ewing!

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DealerRater Sep 27, 2022

Excelente servicio, trato a la persona, rapidez y eficacia y elegancia, eclusividad y el procceso es increiblemente facìl.

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DealerRater Sep 25, 2022

I had a great experience @ Ewing Buick dealership. Oscar was fantastic and put me at ease during the process. If you want outstanding customer service, definitely go to Ewing Buick dealership in Plano. I’m sure I will go back for my next purchase.

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DealerRater Sep 24, 2022

We were treated exceptionally and would recommend this dealership to anyone. They worked hard to gain our business and made us feel important.

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DealerRater Sep 20, 2022

All workers were very friendly and helpful! I would definitely do business with them again.

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DealerRater Sep 19, 2022

Oscar was very professional and clear in his explanation of things. He was prompt in the handling of our purchase. He put us at ease and met our needs.

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DealerRater Sep 17, 2022

Very professional! A wonderful experience, came from Oklahoma to make our purchase and will be a return customer.

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DealerRater Sep 14, 2022

Staff always courteous, facilities clean and inviting with comfortable waiting area. Accommodating to work while waiting

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Cars Sep 7, 2022

Patient, Helpful service staff and Excellent customer service. Keep it up

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DealerRater Sep 1, 2022

This was a wonderful buying experience. I felt that Suzanne Really cared about my satisfaction. I saw her on a referral from a friend. I never even considered a Buick but it seems to be a nice vehicle and Suzanne went out of her way to make the deal happen. I hadn’t planned on buying a car that day.

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Cars Sep 1, 2022

Easy, relatively quick and painless. Second vehicle from them in the last year.

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DealerRater Aug 28, 2022

Don & Jerry provided excellent customer service and felt no pressure into buying a new car at all!

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DealerRater Aug 27, 2022

Smooth and easy . Staff was very courteous. Service of the vehicle was quick and thorough. Would have appreciated if we got more discount.

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DealerRater Aug 27, 2022

They were very kind, professional and efficient, as always! They always take good care of both the car and the customer.

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Cars Aug 25, 2022

Ewing takes great care of their customers. Service department is awesome!

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DealerRater Aug 25, 2022

I purchased a vehicle remotely from Ewing Buick and they were so easy to work with. Any questions I had were answered quickly and the vehicle was exactly as they said it was. Delivery was done quickly and the gentleman was very professional. I would recommend them to anyone looking to buy an automobile

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DealerRater Aug 25, 2022

The dealer was great!! I did not like financing!! At all!! I have excellent credit and got a terrible rate. I will have to refinance since I was not able to use a credit union outside the dealership.

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DealerRater Aug 22, 2022

We found exactly what we we wanted & our salesman Oscar was award winning- we were in/out of Ewing Dealership in no time driving away happy in our new SUV! So very pleased with the smooth transaction & purchase. Highly recommended!!!

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DealerRater Aug 19, 2022

Friendly staff, never pushy. I appreciate them not trying to pressure you into things you don’t want. Fair prices!

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DealerRater Aug 19, 2022

All great - except the oil splashes on my console between front seat from techs hands. Need to clean that up or better yet put down some paper.

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DealerRater Aug 17, 2022

gave me great service and kept me informed all through the sales process. Everything went as they said it would.

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DealerRater Aug 6, 2022

Bought a used 2015 Equinox SUV from them in Dec. 2021 an bought an extended warranty. Had problems with the engine and they ended up replacing the entire engine. Only took a week, and they did a fantastic job. It's like a new car!!

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DealerRater Aug 6, 2022

I used the body repair shop and was very happy with the appraiser and the the manager. They both made sure I understood everything and made sure I was satisfied through the whole process.

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DealerRater Aug 5, 2022

The service by Trace and his team was fantastic! I will use Ewing Body shop again if the occasion arises. Trace and the workers at the front desk were very professional and courteous. I appreciate everyone who worked on my car.

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Cars Aug 5, 2022

Great experience with Service Department, nice waiting area, great amenities.

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DealerRater Jul 27, 2022

Thank you for communicating with us in a timely manner. Much appreciated. Thank you very much.

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DealerRater Jul 26, 2022

Oscar was very helpful, clear and concise in his approach. We sorted out my purchase very quickly. He was also very flexible to my situation being from the UK

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DealerRater Jul 24, 2022

My Service Manager Jim Bearden is the BEST Best Best Best Best Best Best Best

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DealerRater Jul 24, 2022

I had my Subaru ascent body work done there and when I got it back it was pristine. Looked brand new. AND my SUV has been to one coast or another 3 times, with grandsons! They got the sand out of every crevice. Total shock! They went above and beyond ❤

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DealerRater Jul 24, 2022

I recently got to experienced a different local dealership for my son's truck, and there is no comparison to Jim and Buick GMC! It has made me really appreciate the efficiency & friendliness that I have experienced over the last 9 years.

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DealerRater Jul 23, 2022

Been a long time Ewing GMC Customer. Excellent service that is worth the drive past other closer GMC Dealers. Jim Bearden is best Service Advisor I have ever had.

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DealerRater Jul 22, 2022

Ewing GMC was extremely easy to work with, our sales person, Fish, was very low keyed and knowledgeable. The process went way more smoothly than most new card purchases

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DealerRater Jul 19, 2022

The service department is always welcoming and efficient. Steve Fortner, my service advisor is great to work with.

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DealerRater Jul 17, 2022

It was great my Service guy his name is Kevin I been dealing with him since I started and he all ways takes care of me

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DealerRater Jul 17, 2022

Muy buena atención y explicación con nuestro tramite y buena comunicación nos atendió en nuestro idioma

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DealerRater Jul 12, 2022

Excellent! World class customer service at every touch point!! The process was seamless and enjoyable.

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DealerRater Jul 8, 2022

Very easy to work with. Friendly and efficient with no problems or delays. Great job! Thanks

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DealerRater Jul 6, 2022

Nice environment the staff was nice everyone was attractive to your needs process went fast would return to purchase another vehicle

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DealerRater Jul 5, 2022

Oscar was great from the beginning! He let me know the vehicle was available and had it ready for when we got there. It was a fast and smooth process!

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DealerRater Jun 27, 2022

The experience of buying a vehicle was great at Ewing Buick GMC. I worked with Oscar Mora and he ensures the whole process was seamless

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DealerRater Jun 15, 2022

Exelente lugar el personal muy amable y gentil muy limpio sin duda uno de los mejores

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Cars Jun 12, 2022

I am always totally satisfied with the care and individual I get when I need service. The quality of work is excellent.

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Cars Jun 9, 2022

As always, excellent customer care and car service. Always take my Encore GX to Ewing for service.

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DealerRater Jun 8, 2022

I purchased a truck form out of town. The sales team quickly had a personalized walk through of the truck, promptly sent paperwork and even picked me up in my new truck at the airport. Highly recommend them!

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DealerRater Jun 7, 2022

I had an excellent experience with Oscar! Ended up getting a Lexus ES350 and I love every bit of it. The process was smooth and the service was top tier. They even shined up my exterior before leaving the lot!

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DealerRater Jun 7, 2022

I bought my car online from Oscar and never entered the dealership but he was very knowledgeable and made my experience a good one. Thank you, Oscar!

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DealerRater May 31, 2022

Chad took exception care of notifying me. He took care of a scheduled service I was close to while we were waiting on parts. He also weekly contacted the car insurance company to keep them from forcing me to return the loaner until my repairs were completed

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DealerRater May 30, 2022

We are extremely pleased with our experience at Ewing. Their pricing is very transparent, they are not charging extra like a lot of other dealerships are right now. The salesman was very nice and the finance guy explained everything but was not pushy trying to talk us into buying extras. We will absolutely give Ewing the first shot at selling us our next vehicle.

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DealerRater May 30, 2022

Bought a new buick encore gx, Roy Smith was great the finance team was great. There was some hip cups. But the team took care of it. Thanks Scott and Nathan.

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DealerRater May 28, 2022

Quick and easy. The service was great. Thanks to Steve and Fish and the crew.

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DealerRater May 28, 2022

We’ll run family owned dealership and you can tell the difference. Ben Towb always takes good care of my truck.

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DealerRater May 28, 2022

Craftsmanship is amazing. Supply chain issues are challenging. Enterprise office on site is great idea.

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DealerRater May 27, 2022

A good buying experience. There were no last-minute surprises in the buying process, Which was greatly appreciated. Suzanne and Fish, and your finance department, made the experience a pleasant one.

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DealerRater May 25, 2022

Great service as always and we appreciate service manager / advisor Jim Beardon. This location is our go to for all vehicles.

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DealerRater May 25, 2022

Excellent service . My adjuster mr Dean was great and kept me informed about the service and the process until the end

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DealerRater May 24, 2022

Great service!! Ewing Service department always completes my service on time and as requested. Highly recommend.

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DealerRater May 23, 2022

I took my car as it is in warranty because something was wrong, but I am waiting for the part to replace.

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DealerRater May 22, 2022

We had an amazing experience. Oscar was very professional, knowledgeable and extremely helpful. Because of of him, we got the right car for our needs and budget. I give a golden buzzer 5 🌟.

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DealerRater May 22, 2022

Service Advisor, Kevin is best advisor I’ve had over past 20 years at Ewing serving 8 of my GMC & Mercedes vehicles. I’ll be a continued life long customer. Thank you

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DealerRater May 21, 2022

Brad was very professional. Ewing Buick offered a great price for the front brake service. The service was done in a timely manner. And my vehicle was returned to me spotless ........

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Cars May 21, 2022

Always great service from everyone. I have been a customer for going on 5 years and always leave happy

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DealerRater May 21, 2022

Wilson Pickens was very easy t o deal with. Very professional. Would do it again

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DealerRater May 20, 2022

I walked in and it was a fast easy process, really nice dealership for sure

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DealerRater May 19, 2022

Steve Fortner was Great ,,,, he talked me through the estimate and listed what to do now and started a list to do at my next Oil Change

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DealerRater May 18, 2022

Jim Bearden is excellent servce advisor. Have used many years. Would choose no other service adviser. Always gives great advice and why work is to be done or not done. Honest!

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DealerRater May 18, 2022

From my initial contact with Oscar Mora to the final paperwork with Jason Saba, Ewing Buick-GMC surpassed all my expectations. This has been the quickest, most pleasant car buying experience. If you are in the market for a new vehicle, stop in and see these two…you will not be disappointed!

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DealerRater May 17, 2022

The repairs were done well. Chad Hightower kept me informed! Very pleased with the service I received at Ewing body shop! Kay was very helpful scheduling and the lady that was working the front desk tonight just before 7:00 on 5-16-22 (don’t know her name) was very gracious even though I kept her there a little late! Very happy with my experience at Ewing body shop!

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DealerRater May 16, 2022

Fantastic sales and financings experience, great dealership, they listen to what I needed. The staff was wonderful and the best place to buy a car, I will tell others and definitely be back! Thank you.

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DealerRater May 16, 2022

Ewing Buick is the best dealership I’ve ever had! I think that sales, my multiple times speaking with the Assistant Service Manager and finally the final result from the Service Department has been fantastic! I have never had to take my car back after being serviced. Good job Ewing! Nanci Rolbiecki

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DealerRater May 14, 2022

The communications to me from your employees during the repair process were helpful and professional.

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DealerRater May 13, 2022

I am continually impressed with the level service provided by your service staff. This unit has never failed to exceed my expectations. The service process is seamless from start to finish. I even got a cup of coffee and a bag of chips. 🤠

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DealerRater May 13, 2022

Everyone was professional. They kept me in the loop about my vehicle. Steve Fortner was very good to work with. They didn’t try to sell me stuff that I didn’t need. I’ll keep coming back as long as I get treated like that

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DealerRater May 13, 2022

The service department, along with Steve Fortner, is great, both always do a good job. We are treated courteously and respectfully. We usually wait while our service is being done. While waiting we are always made to feel welcomed and and comfortable. Your restrooms are impeccable.

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DealerRater May 12, 2022

I accidentally touched on someone’s picture in the sales dept…I only had contact with the service dept, so please disregard that rating! Everyone was very helpful and the popcorn was awesome! Thank you!

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DealerRater May 11, 2022

The entire process was easy and convenient. The service advisor Brad was extremely helpful thru the entire process. My vehicle was repaired fast and now my A/C blows COLD!!! I would definitely recommend the team at Ewing to anyone.

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DealerRater May 11, 2022

PCP. Prompt. Courteous. Professional. Lalalalalalala la la la la la la la la la la la

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DealerRater May 9, 2022

Always a good experience with my service advisor and the shop techs. I trust that my car gets the best care.

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DealerRater May 8, 2022

Oscar was very kind and polite! Not a pushy salesman. He thought of me at a later date on the car I looked at when things changed (price and amount they could do on trade). He made what I needed happen. Did a video of the car before I came too! Was great to see it before traveling 40 minutes to test drive. Was very upfront about everything.

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DealerRater May 6, 2022

Good communication throughout the process; Jim (Service Mgr) is the consummate professional; I always know the work will get done right the first time. I highly recommend Ewing!

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DealerRater May 5, 2022

Easy to work with. Oscar was very nice and knowledgeable. I would recommend to any of my friends.

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DealerRater May 5, 2022

We had a wonderful experience at Ewing Buick GMC.Suzanne was very helpful. She was able to find us exactly what we were looking for. She kept in touch with us and even sent pictures of our car when it came in. Would highly recommend this dealership and especially Suzanne.

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DealerRater May 2, 2022

Very exlent people fast service great customer service especial Wilson on sales department ferry happy wit purchase

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DealerRater Apr 30, 2022

Outstanding overall service and experience - great communication and over the top convenience that was very appreciated

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DealerRater Apr 29, 2022

Wilson made my buying experience seamless and painless! As I am expecting my first child I had many stresses, one being an upgraded car. Wilson was courteous, polite, and listened to my needs. I’m so thankful for the service I received, and so happy with my new car. 10/10 recommend!

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DealerRater Apr 29, 2022

Excellent service! The people are always friendly and welcoming. The hot dogs were good too.

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DealerRater Apr 28, 2022

Great service! Front desk very friendly and helpful. Trace Conn has a great customer service. Very profesional and friendly. Mr. Conn kept me updated respect to the progress on my car. I appreciate having people like him and like the lady in the front desk. Just made me feel appreciated and important as a customer. Thanks for having such a good customer service!!

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DealerRater Apr 27, 2022

One of the easiest, and the most hassle-free car buying experience I have ever had. At no time did I feel pressured, or hurried to make a decision. Everyone involved in the process was professional, courteous, and very accommodating. I highly recommend Ewing Buick/GMC, and would absolutely do business with him again.

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DealerRater Apr 26, 2022

We had a great experience at Ewing Buick. Everyone was very helpful. Suzanne was great to work with.

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DealerRater Apr 24, 2022

As always, very satisfied with the process of scheduling and service experience of my vehicle.

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DealerRater Apr 23, 2022

My completely new MB was rear ended. Twice within one year. Brought it here both times and was very happy with their service. Everything is MB certified, communications are fantastic, they email you every couple of days with updates. They worked very well with two different insurance companies and really made things as easy as possible for me. I hope I won’t have to, but will definitely return here if I do.

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DealerRater Apr 23, 2022

Everyone from sales, service, and the body shop are great to work with. I have always had great experiences. Thank you!

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DealerRater Apr 22, 2022

Steve Fortner has been taking good care of me for years. They are very fast and thorough.

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DealerRater Apr 19, 2022

Benjamin in service is my go to guy. Always done well and done quickly. Bonus quick wash as well. Great job!

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DealerRater Apr 18, 2022

Great service team! Kept me well informed about my vehicle and very courteous staff. Thank you Ewing GMC!

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DealerRater Apr 17, 2022

They took very good care of me. Also my service took minimum time to be completed.

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DealerRater Apr 15, 2022

Benjamin continues to provide excellent customer service every time I need service work done on my vehicle

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DealerRater Apr 14, 2022

Always helpful and quick to respond! I’ve been bringing my car here for service for years. They are always very helpful.

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DealerRater Apr 12, 2022

Jim is the best! Great person to work with and the reason I come for my car service.

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DealerRater Apr 12, 2022

Ewing GMC is the cleanest service department I have ever been too. My service advisor Jim Bearden is a honest man that makes the experience stress free. Not too many places you can take your vehicle, especially a dealership, and not worry about being beat down with add-ons. There is no other place I will take my truck. Thanks!

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DealerRater Apr 9, 2022

Outstanding customer service. Gary Parr went above and beyond to assist us in our purchase. Negotiations were firm but fair. The facility is clean, organized, and pleasant.

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