Customer Testimonials
Easy to schedule appointments, service writer very knowledgeable and helpful in determining needed services. My next GMC will be purchased at Ewing!
Excelente servicio, trato a la persona, rapidez y eficacia y elegancia, eclusividad y el procceso es increiblemente facìl.
I had a great experience @ Ewing Buick dealership. Oscar was fantastic and put me at ease during the process. If you want outstanding customer service, definitely go to Ewing Buick dealership in Plano. I’m sure I will go back for my next purchase.
We were treated exceptionally and would recommend this dealership to anyone. They worked hard to gain our business and made us feel important.
All workers were very friendly and helpful! I would definitely do business with them again.
Oscar was very professional and clear in his explanation of things. He was prompt in the handling of our purchase. He put us at ease and met our needs.
Very professional! A wonderful experience, came from Oklahoma to make our purchase and will be a return customer.
Staff always courteous, facilities clean and inviting with comfortable waiting area. Accommodating to work while waiting
Patient, Helpful service staff and Excellent customer service. Keep it up
This was a wonderful buying experience. I felt that Suzanne Really cared about my satisfaction. I saw her on a referral from a friend. I never even considered a Buick but it seems to be a nice vehicle and Suzanne went out of her way to make the deal happen. I hadn’t planned on buying a car that day.
Easy, relatively quick and painless. Second vehicle from them in the last year.
Don & Jerry provided excellent customer service and felt no pressure into buying a new car at all!
Smooth and easy . Staff was very courteous. Service of the vehicle was quick and thorough. Would have appreciated if we got more discount.
They were very kind, professional and efficient, as always! They always take good care of both the car and the customer.
Ewing takes great care of their customers. Service department is awesome!
I purchased a vehicle remotely from Ewing Buick and they were so easy to work with. Any questions I had were answered quickly and the vehicle was exactly as they said it was. Delivery was done quickly and the gentleman was very professional. I would recommend them to anyone looking to buy an automobile
The dealer was great!! I did not like financing!! At all!! I have excellent credit and got a terrible rate. I will have to refinance since I was not able to use a credit union outside the dealership.
We found exactly what we we wanted & our salesman Oscar was award winning- we were in/out of Ewing Dealership in no time driving away happy in our new SUV! So very pleased with the smooth transaction & purchase. Highly recommended!!!
Friendly staff, never pushy. I appreciate them not trying to pressure you into things you don’t want. Fair prices!
All great - except the oil splashes on my console between front seat from techs hands. Need to clean that up or better yet put down some paper.
gave me great service and kept me informed all through the sales process. Everything went as they said it would.
Bought a used 2015 Equinox SUV from them in Dec. 2021 an bought an extended warranty. Had problems with the engine and they ended up replacing the entire engine. Only took a week, and they did a fantastic job. It's like a new car!!
I used the body repair shop and was very happy with the appraiser and the the manager. They both made sure I understood everything and made sure I was satisfied through the whole process.
The service by Trace and his team was fantastic! I will use Ewing Body shop again if the occasion arises. Trace and the workers at the front desk were very professional and courteous. I appreciate everyone who worked on my car.
Great experience with Service Department, nice waiting area, great amenities.
Thank you for communicating with us in a timely manner. Much appreciated. Thank you very much.
Oscar was very helpful, clear and concise in his approach. We sorted out my purchase very quickly. He was also very flexible to my situation being from the UK
My Service Manager Jim Bearden is the BEST Best Best Best Best Best Best Best
I had my Subaru ascent body work done there and when I got it back it was pristine. Looked brand new. AND my SUV has been to one coast or another 3 times, with grandsons! They got the sand out of every crevice. Total shock! They went above and beyond ❤
I recently got to experienced a different local dealership for my son's truck, and there is no comparison to Jim and Buick GMC! It has made me really appreciate the efficiency & friendliness that I have experienced over the last 9 years.
Been a long time Ewing GMC Customer. Excellent service that is worth the drive past other closer GMC Dealers. Jim Bearden is best Service Advisor I have ever had.
Ewing GMC was extremely easy to work with, our sales person, Fish, was very low keyed and knowledgeable. The process went way more smoothly than most new card purchases
The service department is always welcoming and efficient. Steve Fortner, my service advisor is great to work with.
It was great my Service guy his name is Kevin I been dealing with him since I started and he all ways takes care of me
Muy buena atención y explicación con nuestro tramite y buena comunicación nos atendió en nuestro idioma
Excellent! World class customer service at every touch point!! The process was seamless and enjoyable.
Very easy to work with. Friendly and efficient with no problems or delays. Great job! Thanks
Nice environment the staff was nice everyone was attractive to your needs process went fast would return to purchase another vehicle
Oscar was great from the beginning! He let me know the vehicle was available and had it ready for when we got there. It was a fast and smooth process!
The experience of buying a vehicle was great at Ewing Buick GMC. I worked with Oscar Mora and he ensures the whole process was seamless
Exelente lugar el personal muy amable y gentil muy limpio sin duda uno de los mejores
I am always totally satisfied with the care and individual I get when I need service. The quality of work is excellent.
As always, excellent customer care and car service. Always take my Encore GX to Ewing for service.
I purchased a truck form out of town. The sales team quickly had a personalized walk through of the truck, promptly sent paperwork and even picked me up in my new truck at the airport. Highly recommend them!
I had an excellent experience with Oscar! Ended up getting a Lexus ES350 and I love every bit of it. The process was smooth and the service was top tier. They even shined up my exterior before leaving the lot!
I bought my car online from Oscar and never entered the dealership but he was very knowledgeable and made my experience a good one. Thank you, Oscar!
Chad took exception care of notifying me. He took care of a scheduled service I was close to while we were waiting on parts. He also weekly contacted the car insurance company to keep them from forcing me to return the loaner until my repairs were completed
We are extremely pleased with our experience at Ewing. Their pricing is very transparent, they are not charging extra like a lot of other dealerships are right now. The salesman was very nice and the finance guy explained everything but was not pushy trying to talk us into buying extras. We will absolutely give Ewing the first shot at selling us our next vehicle.
Bought a new buick encore gx, Roy Smith was great the finance team was great. There was some hip cups. But the team took care of it. Thanks Scott and Nathan.
Quick and easy. The service was great. Thanks to Steve and Fish and the crew.
We’ll run family owned dealership and you can tell the difference. Ben Towb always takes good care of my truck.
Craftsmanship is amazing. Supply chain issues are challenging. Enterprise office on site is great idea.
A good buying experience. There were no last-minute surprises in the buying process, Which was greatly appreciated. Suzanne and Fish, and your finance department, made the experience a pleasant one.
Great service as always and we appreciate service manager / advisor Jim Beardon. This location is our go to for all vehicles.
Excellent service . My adjuster mr Dean was great and kept me informed about the service and the process until the end
Great service!! Ewing Service department always completes my service on time and as requested. Highly recommend.
I took my car as it is in warranty because something was wrong, but I am waiting for the part to replace.
We had an amazing experience. Oscar was very professional, knowledgeable and extremely helpful. Because of of him, we got the right car for our needs and budget. I give a golden buzzer 5 🌟.
Service Advisor, Kevin is best advisor I’ve had over past 20 years at Ewing serving 8 of my GMC & Mercedes vehicles. I’ll be a continued life long customer. Thank you
Brad was very professional. Ewing Buick offered a great price for the front brake service. The service was done in a timely manner. And my vehicle was returned to me spotless ........
Always great service from everyone. I have been a customer for going on 5 years and always leave happy
Wilson Pickens was very easy t o deal with. Very professional. Would do it again
I walked in and it was a fast easy process, really nice dealership for sure
Steve Fortner was Great ,,,, he talked me through the estimate and listed what to do now and started a list to do at my next Oil Change
Jim Bearden is excellent servce advisor. Have used many years. Would choose no other service adviser. Always gives great advice and why work is to be done or not done. Honest!
From my initial contact with Oscar Mora to the final paperwork with Jason Saba, Ewing Buick-GMC surpassed all my expectations. This has been the quickest, most pleasant car buying experience. If you are in the market for a new vehicle, stop in and see these two…you will not be disappointed!
The repairs were done well. Chad Hightower kept me informed! Very pleased with the service I received at Ewing body shop! Kay was very helpful scheduling and the lady that was working the front desk tonight just before 7:00 on 5-16-22 (don’t know her name) was very gracious even though I kept her there a little late! Very happy with my experience at Ewing body shop!
Fantastic sales and financings experience, great dealership, they listen to what I needed. The staff was wonderful and the best place to buy a car, I will tell others and definitely be back! Thank you.
Ewing Buick is the best dealership I’ve ever had! I think that sales, my multiple times speaking with the Assistant Service Manager and finally the final result from the Service Department has been fantastic! I have never had to take my car back after being serviced. Good job Ewing! Nanci Rolbiecki
The communications to me from your employees during the repair process were helpful and professional.
I am continually impressed with the level service provided by your service staff. This unit has never failed to exceed my expectations. The service process is seamless from start to finish. I even got a cup of coffee and a bag of chips. 🤠
Everyone was professional. They kept me in the loop about my vehicle. Steve Fortner was very good to work with. They didn’t try to sell me stuff that I didn’t need. I’ll keep coming back as long as I get treated like that
The service department, along with Steve Fortner, is great, both always do a good job. We are treated courteously and respectfully. We usually wait while our service is being done. While waiting we are always made to feel welcomed and and comfortable. Your restrooms are impeccable.
I accidentally touched on someone’s picture in the sales dept…I only had contact with the service dept, so please disregard that rating! Everyone was very helpful and the popcorn was awesome! Thank you!
The entire process was easy and convenient. The service advisor Brad was extremely helpful thru the entire process. My vehicle was repaired fast and now my A/C blows COLD!!! I would definitely recommend the team at Ewing to anyone.
PCP. Prompt. Courteous. Professional. Lalalalalalala la la la la la la la la la la la
Always a good experience with my service advisor and the shop techs. I trust that my car gets the best care.
Oscar was very kind and polite! Not a pushy salesman. He thought of me at a later date on the car I looked at when things changed (price and amount they could do on trade). He made what I needed happen. Did a video of the car before I came too! Was great to see it before traveling 40 minutes to test drive. Was very upfront about everything.
Good communication throughout the process; Jim (Service Mgr) is the consummate professional; I always know the work will get done right the first time. I highly recommend Ewing!
Easy to work with. Oscar was very nice and knowledgeable. I would recommend to any of my friends.
We had a wonderful experience at Ewing Buick GMC.Suzanne was very helpful. She was able to find us exactly what we were looking for. She kept in touch with us and even sent pictures of our car when it came in. Would highly recommend this dealership and especially Suzanne.
Very exlent people fast service great customer service especial Wilson on sales department ferry happy wit purchase
Outstanding overall service and experience - great communication and over the top convenience that was very appreciated
Wilson made my buying experience seamless and painless! As I am expecting my first child I had many stresses, one being an upgraded car. Wilson was courteous, polite, and listened to my needs. I’m so thankful for the service I received, and so happy with my new car. 10/10 recommend!
Excellent service! The people are always friendly and welcoming. The hot dogs were good too.
Great service! Front desk very friendly and helpful. Trace Conn has a great customer service. Very profesional and friendly. Mr. Conn kept me updated respect to the progress on my car. I appreciate having people like him and like the lady in the front desk. Just made me feel appreciated and important as a customer. Thanks for having such a good customer service!!
One of the easiest, and the most hassle-free car buying experience I have ever had. At no time did I feel pressured, or hurried to make a decision. Everyone involved in the process was professional, courteous, and very accommodating. I highly recommend Ewing Buick/GMC, and would absolutely do business with him again.
We had a great experience at Ewing Buick. Everyone was very helpful. Suzanne was great to work with.
As always, very satisfied with the process of scheduling and service experience of my vehicle.
My completely new MB was rear ended. Twice within one year. Brought it here both times and was very happy with their service. Everything is MB certified, communications are fantastic, they email you every couple of days with updates. They worked very well with two different insurance companies and really made things as easy as possible for me. I hope I won’t have to, but will definitely return here if I do.
Everyone from sales, service, and the body shop are great to work with. I have always had great experiences. Thank you!
Steve Fortner has been taking good care of me for years. They are very fast and thorough.
Benjamin in service is my go to guy. Always done well and done quickly. Bonus quick wash as well. Great job!
Great service team! Kept me well informed about my vehicle and very courteous staff. Thank you Ewing GMC!
They took very good care of me. Also my service took minimum time to be completed.
Benjamin continues to provide excellent customer service every time I need service work done on my vehicle
Always helpful and quick to respond! I’ve been bringing my car here for service for years. They are always very helpful.
Jim is the best! Great person to work with and the reason I come for my car service.
Ewing GMC is the cleanest service department I have ever been too. My service advisor Jim Bearden is a honest man that makes the experience stress free. Not too many places you can take your vehicle, especially a dealership, and not worry about being beat down with add-ons. There is no other place I will take my truck. Thanks!
Outstanding customer service. Gary Parr went above and beyond to assist us in our purchase. Negotiations were firm but fair. The facility is clean, organized, and pleasant.
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