Customer Testimonials
Benjamin takes excellent care of me & my Buick. The waiting area is above par. Thank you!
Oscar worked over the phone majority of the time and made the process very convenient with being from out of town.
The Experience was very good. The experience was very good. Randy was very friendly. Very friendly.
Oscar was amazing. He was quick to respond to my inquiry and went above and beyond by immediately sending me a walk around video describing the car in detail. He made the process so comfortable and smooth. It was a day and night difference from any other dealer I’ve purchased from or visited. We will be coming back later this year to purchase another vehicle from him directly. Faison was our finance manager and he laid out the options, made it clear and was personable. Everyone we came into contact with was awesome. Thank you guys so much. P....
Great professionalism and honesty. I definitely recommend Oscar. Not a Toyota place but definitely top of the line.
Oscar was absolutely amazing! Professional, honest, patient & very detailed with every answer to my questions. I definitely recommend Ewing Buick GMC for you buying experience!
Best dealership experience I've had, Not just 2 thumbs up, 2 thumbs, 8 fingers & 10 toes up!
Very easy to deal with not a lot of hype which I like. I don’t like going back and forth
Superb! Customer service was excellent. Management team could not have been more attentive and helpful!
Bought car at this dealership. I love it. 2years in TX and 2 years in CA. I'm back to TX. Back to same dealership and happy.
Frank was extremely knowledgable and friendly. He patiently educated me and gave me honest guidance throughout my buying journey, never pressuring me. After buying my truck, I noted chips in the windshield and somewhat old wipers. Frank had the windshield chips filled, put on new wipers...and filled the truck with gas! I've enjoyed every interaction with Frank and would highly recommend him. Buy a vehicle from him - you won't be sorry!
Fastest and most painless car buying experience. In and out in 2 hours. Oscar was fabulous, welcoming and knowledgeable!
Took care of one of my rebate issues ordering what I really made my appointment for, waiting on response of part being in again
The sales reps, Suzanne and Fish, were great and very professional. It was a very pleasant buying process
Salesman was very nice, Was very helpful, The customer service overall was great
Wow, what a great and unexpected experience at Ewing GMC in Plano, TX. Had to have a new driver side mirror replaced. I made a appointment for 2pm the following day. Brought my GMC Truck into the service bay and was greeting promptly. Service Advisor took all of my information and then said they would probably get my truck back to me that same day. Remember, it is now about 2:20 in the afternoon. I left my truck there and in 3 hours they called and said my truck mirror had been replaced, they performed a free oil change, rotated the tires, ...
This was my first time buying a car and I felt as though the help I received and the overall experience was great.
Very knowledgeable about the vehicle I was interested in. Used GM for financing which went amazingly fast Suzanne our salesperson was very helpful with any information we requested. The man that arranged our loan was very nice and made us feel very comfortable. We have previously purchased a vehicle there and knew we would return in the future.
Aaron at Ewing made the buying process streamline and friendly. Actually a nice relief to have a good auto buying experience for once! Thanks!
I really enjoyed working with Oscar Mora. He has amazing customer service and and great knowledge about vehicles. I was pleasantly surprised with how little time it took me to get the car.. He went out of his way to make sure it was extra clean and ready for me to leave. Thank you so much Oscar for making my experience amazing. I will definitely be sending more people your way. Thank you
I trust this dealership like no other! Oscar is the best salesman and is so honest and quick. We would refer anyone who wants a haggle free experience and will always purchase at Ewing in the future!
We had a great experience purchasing a new 2023 Yukon Denali. We were given a fair price for our trade in. Suzanne Newman and her husband Fish took great care of us. This is the second vehicle we have purchased from Ewing.
A very positive experience from the get-go Oscar set up an appointment when I got there he was waiting for me you showed me the truck I was looking at online and showed me everything about it good and bad went for a ride in it and knew I liked it but the tires were poor I asked Oscar for a discount on the price because of the tires I got a better deal than I expected I got a new set of tires of my choice I drove out with a new set of Michelin‘s I’m sure ...
They were efficient and quick, very nice, and helped me with any questions that I had about my purchase. I’m really grateful that I went to them instead of any other place.
Associates were very professional. I bought my Encore 2 years ago and took it in for inspection that was complimentary. All I needed was new wiper blades and they honored my $5.00 off coupon from them. The snack bar and coffee is appreciated as well as savings for a retired person. Kudos to Ewing dealership. The car wash was another plus
We have been shopping for a car for 8 months, so we have experienced many different salesmen and dealerships. We have had some awful experiences, however Ewing Buick GMC was the easiest and best experience I have had at a dealership in 15 years! I would and have highly recommend already this dealership, from quality, negotiation, buying and finance! 10 out of 10!!!!
I’m actually kind of speechless at how great our experience was with Oscar and Ewing Buick GMC. No gimmicks, no strings attached, just straightforward and easy. It’s very clear that Oscar cares about the client experience.
Dealership Service Department is set up to offer a customer experience that is comfortable and inviting. Just walking in you feel like it is an upscale experience with the service agent stations. The guest waiting area is relaxing and quiet with various offerings of places to sit and read along with work stations. A variety of complimentary drinks and snacks are available for guests.
It was a pleasure dealing with the service department. Ben Towb was very professional and great to work with.
Easy to schedule appointments, service writer very knowledgeable and helpful in determining needed services. My next GMC will be purchased at Ewing!
Excelente servicio, trato a la persona, rapidez y eficacia y elegancia, eclusividad y el procceso es increiblemente facìl.
I had a great experience @ Ewing Buick dealership. Oscar was fantastic and put me at ease during the process. If you want outstanding customer service, definitely go to Ewing Buick dealership in Plano. I’m sure I will go back for my next purchase.
We were treated exceptionally and would recommend this dealership to anyone. They worked hard to gain our business and made us feel important.
All workers were very friendly and helpful! I would definitely do business with them again.
Oscar was very professional and clear in his explanation of things. He was prompt in the handling of our purchase. He put us at ease and met our needs.
Very professional! A wonderful experience, came from Oklahoma to make our purchase and will be a return customer.
Staff always courteous, facilities clean and inviting with comfortable waiting area. Accommodating to work while waiting
Patient, Helpful service staff and Excellent customer service. Keep it up
This was a wonderful buying experience. I felt that Suzanne Really cared about my satisfaction. I saw her on a referral from a friend. I never even considered a Buick but it seems to be a nice vehicle and Suzanne went out of her way to make the deal happen. I hadn’t planned on buying a car that day.
Easy, relatively quick and painless. Second vehicle from them in the last year.
Don & Jerry provided excellent customer service and felt no pressure into buying a new car at all!
Smooth and easy . Staff was very courteous. Service of the vehicle was quick and thorough. Would have appreciated if we got more discount.
They were very kind, professional and efficient, as always! They always take good care of both the car and the customer.
Ewing takes great care of their customers. Service department is awesome!
I purchased a vehicle remotely from Ewing Buick and they were so easy to work with. Any questions I had were answered quickly and the vehicle was exactly as they said it was. Delivery was done quickly and the gentleman was very professional. I would recommend them to anyone looking to buy an automobile
The dealer was great!! I did not like financing!! At all!! I have excellent credit and got a terrible rate. I will have to refinance since I was not able to use a credit union outside the dealership.
We found exactly what we we wanted & our salesman Oscar was award winning- we were in/out of Ewing Dealership in no time driving away happy in our new SUV! So very pleased with the smooth transaction & purchase. Highly recommended!!!
Friendly staff, never pushy. I appreciate them not trying to pressure you into things you don’t want. Fair prices!
All great - except the oil splashes on my console between front seat from techs hands. Need to clean that up or better yet put down some paper.
gave me great service and kept me informed all through the sales process. Everything went as they said it would.
Bought a used 2015 Equinox SUV from them in Dec. 2021 an bought an extended warranty. Had problems with the engine and they ended up replacing the entire engine. Only took a week, and they did a fantastic job. It's like a new car!!
I used the body repair shop and was very happy with the appraiser and the the manager. They both made sure I understood everything and made sure I was satisfied through the whole process.
The service by Trace and his team was fantastic! I will use Ewing Body shop again if the occasion arises. Trace and the workers at the front desk were very professional and courteous. I appreciate everyone who worked on my car.
Great experience with Service Department, nice waiting area, great amenities.
Thank you for communicating with us in a timely manner. Much appreciated. Thank you very much.
Oscar was very helpful, clear and concise in his approach. We sorted out my purchase very quickly. He was also very flexible to my situation being from the UK
My Service Manager Jim Bearden is the BEST Best Best Best Best Best Best Best
I had my Subaru ascent body work done there and when I got it back it was pristine. Looked brand new. AND my SUV has been to one coast or another 3 times, with grandsons! They got the sand out of every crevice. Total shock! They went above and beyond ❤
I recently got to experienced a different local dealership for my son's truck, and there is no comparison to Jim and Buick GMC! It has made me really appreciate the efficiency & friendliness that I have experienced over the last 9 years.
Been a long time Ewing GMC Customer. Excellent service that is worth the drive past other closer GMC Dealers. Jim Bearden is best Service Advisor I have ever had.
Ewing GMC was extremely easy to work with, our sales person, Fish, was very low keyed and knowledgeable. The process went way more smoothly than most new card purchases
The service department is always welcoming and efficient. Steve Fortner, my service advisor is great to work with.
It was great my Service guy his name is Kevin I been dealing with him since I started and he all ways takes care of me
Muy buena atención y explicación con nuestro tramite y buena comunicación nos atendió en nuestro idioma
Excellent! World class customer service at every touch point!! The process was seamless and enjoyable.
Very easy to work with. Friendly and efficient with no problems or delays. Great job! Thanks
Nice environment the staff was nice everyone was attractive to your needs process went fast would return to purchase another vehicle
Oscar was great from the beginning! He let me know the vehicle was available and had it ready for when we got there. It was a fast and smooth process!
The experience of buying a vehicle was great at Ewing Buick GMC. I worked with Oscar Mora and he ensures the whole process was seamless
Exelente lugar el personal muy amable y gentil muy limpio sin duda uno de los mejores
I am always totally satisfied with the care and individual I get when I need service. The quality of work is excellent.
As always, excellent customer care and car service. Always take my Encore GX to Ewing for service.
I purchased a truck form out of town. The sales team quickly had a personalized walk through of the truck, promptly sent paperwork and even picked me up in my new truck at the airport. Highly recommend them!
I had an excellent experience with Oscar! Ended up getting a Lexus ES350 and I love every bit of it. The process was smooth and the service was top tier. They even shined up my exterior before leaving the lot!
I bought my car online from Oscar and never entered the dealership but he was very knowledgeable and made my experience a good one. Thank you, Oscar!
Chad took exception care of notifying me. He took care of a scheduled service I was close to while we were waiting on parts. He also weekly contacted the car insurance company to keep them from forcing me to return the loaner until my repairs were completed
We are extremely pleased with our experience at Ewing. Their pricing is very transparent, they are not charging extra like a lot of other dealerships are right now. The salesman was very nice and the finance guy explained everything but was not pushy trying to talk us into buying extras. We will absolutely give Ewing the first shot at selling us our next vehicle.
Bought a new buick encore gx, Roy Smith was great the finance team was great. There was some hip cups. But the team took care of it. Thanks Scott and Nathan.
Quick and easy. The service was great. Thanks to Steve and Fish and the crew.
We’ll run family owned dealership and you can tell the difference. Ben Towb always takes good care of my truck.
Craftsmanship is amazing. Supply chain issues are challenging. Enterprise office on site is great idea.
A good buying experience. There were no last-minute surprises in the buying process, Which was greatly appreciated. Suzanne and Fish, and your finance department, made the experience a pleasant one.
Great service as always and we appreciate service manager / advisor Jim Beardon. This location is our go to for all vehicles.
Excellent service . My adjuster mr Dean was great and kept me informed about the service and the process until the end
Great service!! Ewing Service department always completes my service on time and as requested. Highly recommend.
I took my car as it is in warranty because something was wrong, but I am waiting for the part to replace.
We had an amazing experience. Oscar was very professional, knowledgeable and extremely helpful. Because of of him, we got the right car for our needs and budget. I give a golden buzzer 5 🌟.
Service Advisor, Kevin is best advisor I’ve had over past 20 years at Ewing serving 8 of my GMC & Mercedes vehicles. I’ll be a continued life long customer. Thank you
Brad was very professional. Ewing Buick offered a great price for the front brake service. The service was done in a timely manner. And my vehicle was returned to me spotless ........
Always great service from everyone. I have been a customer for going on 5 years and always leave happy
Wilson Pickens was very easy t o deal with. Very professional. Would do it again
I walked in and it was a fast easy process, really nice dealership for sure
Steve Fortner was Great ,,,, he talked me through the estimate and listed what to do now and started a list to do at my next Oil Change
Jim Bearden is excellent servce advisor. Have used many years. Would choose no other service adviser. Always gives great advice and why work is to be done or not done. Honest!
From my initial contact with Oscar Mora to the final paperwork with Jason Saba, Ewing Buick-GMC surpassed all my expectations. This has been the quickest, most pleasant car buying experience. If you are in the market for a new vehicle, stop in and see these two…you will not be disappointed!
The repairs were done well. Chad Hightower kept me informed! Very pleased with the service I received at Ewing body shop! Kay was very helpful scheduling and the lady that was working the front desk tonight just before 7:00 on 5-16-22 (don’t know her name) was very gracious even though I kept her there a little late! Very happy with my experience at Ewing body shop!
Fantastic sales and financings experience, great dealership, they listen to what I needed. The staff was wonderful and the best place to buy a car, I will tell others and definitely be back! Thank you.
Ewing Buick is the best dealership I’ve ever had! I think that sales, my multiple times speaking with the Assistant Service Manager and finally the final result from the Service Department has been fantastic! I have never had to take my car back after being serviced. Good job Ewing! Nanci Rolbiecki
The communications to me from your employees during the repair process were helpful and professional.
I am continually impressed with the level service provided by your service staff. This unit has never failed to exceed my expectations. The service process is seamless from start to finish. I even got a cup of coffee and a bag of chips. 🤠